hair customization now available

Effective Date: 07 July 2023

This Privacy Policy describes how Honeycomb Hair (“we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from our website https://honeycombhair.co.za (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, mailing address, phone number, and payment information when you place an order or create an account on our Site. This information is necessary for processing your orders, providing customer support, and improving our services.

1.2 Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device, including your IP address, browser type, referring/exit pages, and operating system. We may also collect information about your browsing behavior on our Site, such as the pages you visit, the links you click, and the duration of your visit.

1.3 Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activities on our Site. These technologies help us enhance your experience, analyze trends, and gather demographic information. You can manage your preferences for cookies through your browser settings.

  1. Use of Information

We use the collected information for the following purposes:

2.1 Order Processing and Fulfillment: We use your personal information to process and fulfill your orders, including shipping, invoicing, and customer support.

2.2 Communication: We may use your contact information to communicate with you about your orders, provide updates on our products and services, and respond to your inquiries.

2.3 Marketing: With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of receiving marketing communications at any time by using the unsubscribe link provided in the email or by contacting us directly.

2.4 Improving our Services: We analyze the collected information to understand how our Site is used, identify areas for improvement, and enhance your browsing experience.

  1. Sharing of Information

We may share your personal information with third parties in the following circumstances:

3.1 Service Providers: We engage third-party service providers to perform various functions on our behalf, such as payment processing, shipping, and marketing. These providers have access to your personal information only to the extent necessary to fulfill their services and are obligated to protect your information.

3.2 Legal Compliance: We may disclose your information if required by law, court order, or other legal process, or if we believe it is necessary to protect our rights, safety, or the rights, safety, or property of others.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third party involved in the transaction.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

  1. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to or restrict certain processing activities. To exercise these rights or inquire about the information we hold about you, please contact us using the contact information provided at the end of this policy.

  1. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our Site with a revised effective date. We encourage you to review this policy periodically for any changes.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Honeycomb Hair Email: customercare@honeycombhair.co.za

Last updated: 17 July 2023

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